REFUND (FOR WORKSHOPS & CERTIFICATE COURSES)

2. Refund Policy

• 2.1 Notification and Arrangement
• 2.2 Withdrawal for Cause
• 2.3 Refunds for Withdrawal for Cause
• 2.4 Refunds for Withdrawal Without Cause of Student Contract

Self-Sponsored participants (Workshops and Certificate Courses)

• For all online registrations via the Online Application Form (OAF): Full payment to be made via Paypal upon registration.
• For in-person/offline registrations: Full payment should be made upon registration. Participants will only be allowed to attend the course only upon making the full payment.
• For in-person/offline registration, NETS/VISA/MASTERCARD/PAYNOW/Fund Transfer and Cheque payments are accepted.
• Cheques must be made payable to ‘DAS Academy Ltd’. Note that confirmation of registration is only done upon clearance of the cheque.
• All payments made are non-refundable and non-transferrable.

Sponsored Participants (Workshops and Certificate Courses)

• Sponsored participants must submit a sponsorship form together with their online registration here
• DAS Academy will invoice the sponsoring organisation and payment must be made within 2 weeks from the date of invoice or earlier or earlier depending on the commencement date of the course. Participants will only be allowed to attend the course upon receipt of full payment.
• Cheques must be made payable to ‘DAS Academy Ltd’.
• All payments are non-refundable and non-transferrable.
• Registration is confirmed only when full payment has been received.

For CTG applicants (Workshops)

• CTG Applications should be submitted together with the co-payment fee upon registration online.
• For in-person/offline registrations: Full payment via PAYNOW, Fund Transfer or NETS should be made upon registration
• All co-payments are non-refundable and non-transferrable.
• Registration is confirmed only when full payment has been received.

For VCF applicants (Certificate Courses)

• VCF Approval Letter must be emailed to info@dasacademy.edu.sg as soon as the applicant receives it from NCSS.
• Full payment from VWOs must be received within 7 days from the date of invoice sent by DAS Academy and must be before the course commencement date.
• Registration is confirmed only when full payment has been received.

For Specialist Diploma & MA SEN students

• For online registration via Online Application Form (OAF): Application fee/Accreditation of Prior Learning (APL) fee to be made via Paypal.
• Upon confirmation, the first instalment payment must be made at least 1 month prior to the commencement date of the first module.

No Shows

There will be STRICTLY no refunds for a no-show.

REPLACEMENT OF LETTER OF ATTENDANCE (FOR WORKSHOPS)

• There will be a replacement fee of $10.70 (incl. GST) per letter of attendance for students who have lost or damaged their original letter of attendance.

REPLACEMENT OF TRANSCRIPTS 

• There will be a replacement fee of $10.70 (incl. GST) per transcript for students who have lost or damaged their original transcript.

* For students requesting for replacement of transcripts for the MA SEN/ALN, kindly contact the University directly.

REPLACEMENT OF CERTIFICATES FOR STAND-ALONE COURSES AND SPECIALIST DIPLOMA

• There will be a replacement fee of $21.40 (incl. GST) per stand-alone course certificate for students who have lost or damaged their original certificates.
• There will be a replacement fee of $53.50 (incl. GST) per Specialist Diploma certificate for students who have lost or damaged their original certificates.

REPLACEMENT OF CERTIFICATES WILL ONLY BE ALLOWED IF THE FOLLOWING CONDITIONS ARE MET:

i) If the original certificate is lost or stolen (supported with a police report) or damaged (the original certificate has to be furnished in exchange for a replacement certificate)

ii) Students will need to personally present required documents and make payment before the reprinting of certificates can be processed.

* For students requesting for replacement of certificates for the MA SEN/ALN, kindly contact the University directly.

** NOTES ON ISSUANCE OF LETTER OF CERTIFICATION:

• No letter of certification will be given to students who have lost or damaged their certificates.
• Letter of Certification is only issued to graduating students who have successfully completed their studies and are waiting to receive the award at the Graduation Ceremony.
• Letter of Certification is only issued to graduating students upon request

Hardcopy certificates will only be issued upon request. Please write to student.services@dasacademy.edu.sg to make a request.

The contents of any course at DAS Academy (Workshops/Certificates/Specialist Diploma/MA SEN) are the copyright of DAS Academy, all rights reserved. The materials may NOT be copied, stored, reproduced, republished, uploaded, posted, transmitted or distributed in any way, in whole or in part in any form or any medium, or incorporated into any other work, without the express prior written permission of DAS Academy. In particular, the presentation, information and templates may NOT be stored or mirrored on any storage medium.

DAS Academy seeks to collect and may use and/or disclose your personal data for matters relating to your course enrolment in accordance with the Personal Data Protection Act 2012. This may include disclosure of your full name and email address to any third party who operates a Third Party Application to facilitate your participation in any online course hosted or delivered through such Third Party Application. This may also include disclosure of your company name and job position to third party agents such as DAS Academy trainers to facilitate their contextualisation of course contents and/or facilitate the delivery of DAS Academy courses at the appropriate difficulty level. DAS Academy may from time to time use your personal data to inform you of related news, activities, services and events, where you have consented to receive such information. DAS Academy may also use your personal data for the conduct of statistical research and studies, and analyse the data collected to administer, develop and improve its services. For the purpose of event coverage and our records, photography and/or recording (including videography) will be in progress during the event. Please inform the photographers (or organiser) if you do not wish for your photographs or recordings to be taken. Some online courses may be recorded and shared with participants of the course, and you hereby consent to such recordings and use and sharing by DAS Academy.

By enrolling in a course and/or participating in any events or activities organised by DAS Academy (including any purchases of goods and services from the DAS Academy), you consent to the collection, use and disclosure of your personal data in accordance with DAS Group Privacy and Data Protection Policy

If you wish to unsubscribe and withdraw your consent, please email us at info@dasacademy.edu.sg

For more information about PDPA, please visit the Personal Data Protection Commission’s website at http://www.pdpc.gov.sg or view our Data Protection Policy

Please direct your feedback or enquiries relating to your personal data to our Data Protection Officer at the following address: 

Name: Mervin Guino-o Mosqueda
Designation: DPO Contact
Number: 6594 0326
Email Address: dpo@das.org.sg

DAS Academy reserves the right to change the above terms and conditions without notice.

DAS Academy will exercise all possible care to run the confirmed courses, however, in the event of unforeseen circumstances, DAS Academy reserves the right to cancel or defer the courses, and/or change venue, speaker, course dates, fees and method of delivery. DAS Academy will take all reasonable efforts to notify participants of changes, should they happen.